Welcome to the Citizen Access Portal
We are pleased to offer our citizens, businesses, and visitors access to
government services online, 24 hours a day, 7 days a week.
Helpful Information
- Submission Standards - Submit documents in accordance with the Department of Building and Zoning Services electronic review requirements.
- User Guide - Learn how to apply for a commercial or multi-family building permit and electronic review.
- Document Library - View other user guides and training manuals, including how to create an account and attach a license to your citizen portal account.
- Help Tutorials - A YouTube playlist of tutorial videos that cover some aspects of Citizen Access can be viewed here.
- Public Records - Search the address or parcel in the appropriate section. Remove the beginning date if searching for documents prior to three years ago.
For permit-related inquiries and assistance, reach out to Building and Zoning Services
To report a system-wide technology outage, contact Tech Support at [email protected].