Welcome to the Citizen Access Portal
We are pleased to offer our citizens, businesses, and visitors access to government services online, 24 hours a day, 7 days a week.
Helpful Information
The options below do not require you to register for an account or login. However, to view and use all available online services both are required.
- Submission Standards - Submit documents in accordance with the Department of Building and Zoning Services electronic review requirements.
- User Guide - Learn how to apply for a commercial or multi-family building permit and electronic review.
- Document Library - View other user guides and training manuals, including how to create an account and attach a license to your citizen portal account.
- Help Tutorials - A YouTube playlist of tutorial videos that cover some aspects of Citizen Access is available to
- Public Records - Search the address or parcel in the appropriate section. Remove the beginning date if searching for documents prior to three years ago.