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Welcome to the Citizen Access Portal

We are pleased to offer our citizens, businesses, and visitors access to government services online, 24 hours a day, 7 days a week.

Notice: Due to road closures related to Red, White & Boom, the Department of Building and Zoning Services will close at 1:00 PM on Monday, July 3, 2023. We will re-open at 9:00 AM on Wednesday, July 5, 2023. We apologize for any inconvenience. 

The options below do not require you to register for an account or login. However, to view and use all available online services both are required.

Submission Guides: To view the user guide detailing how to apply for a commercial or multi-family building permit and electronic review, click HERE. Please read and submit the necessary documents for those application types in accordance with the Department of Building and Zoning Services electronic review submission standards, which can be viewed by clicking HERE.

Help & Tutorials: A YouTube playlist of tutorial videos that cover some aspects of Citizen Access can be viewed HERE. To view other user guides and training manuals, including how to create an account and attach a license, click HERE to access our document library.

To get started, select one of the services listed below:

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